ZigZag Network collects some Personal Data from its Users.

This document contains a section dedicated to Californian consumers and their privacy rights.

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Types of Data collected

Among the types of Personal Data that ZigZag Network collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; phone number; company name; email address; website; various types of Data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using ZigZag Network.

Unless specified otherwise, all Data requested by ZigZag Network is mandatory and failure to provide this Data may make it impossible for ZigZag Network to provide its services. In cases where ZigZag Network specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by ZigZag Network or by the owners of third-party services used by ZigZag Network serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through ZigZag Network and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of ZigZag Networke (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.


The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

ZigZag Platform’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.


Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.


  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Registration and authentication, Heat mapping and session recording, Analytics, Tag Management, Remarketing and behavioral targeting, Infrastructure monitoring, Contacting the User, Displaying content from external platforms, Hosting and backend infrastructure, User database management, Managing contacts and sending messages, Handling payments and Traffic optimization and distribution.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information about the required access to YouTube

This type of service allows you to use the services and capabilities of YouTube (YouTube Studio) for a better work experience. This service gives you various accesses, some of which ZigZag Network needs to provide you with services: with them

  •  Access Channel Analytics Information
    This access allows us to access your channel analysis data such as number of subscriptions, video statistics (likes, dislikes, comments, viewing time, etc.) and so on. All this data is required to graphically display and analyze your channel in the ZigZag Network dashboard. These permissions are read-only and our website does not have access to change this information, this information is updated every 24 hours

Which includes 2 scopes with domains:



Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

  •  Access Channel Information
    This access to get information including: channel name, list of videos, details of the number of subscriptions, etc. All this information is read-only and our website has no access to change this information, this information is updated every 24 hours and in the panel You can see this information from your channel in the dashboard.

Which include scope with domain:

auth / youtube.readonly

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

  • Upload Video Channel
    This access allows us to provide you with the ability to upload video in the ZigZag Network dashboard. In this section in the panel, we have tried to provide all the items you need to upload the video, create playlists, set monetization for video,  as well as special features. Like SEO, add video titles, etc.

Which include scope with domain:



Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

  •  View Channel Private Information
    This access is read-only and is taken from you for the purpose of being able to display the important announcements of your channel inside the website, for example, if a Strike or Claim occurs in your channel, we can quickly detect and give you the appropriate notification. Show to you to fix the problem quickly.

Which include scope with domain:



Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.